Michael is the leader of our Logistics and Inventory team who coordinates our site logistics focused on efficient storage and timely deliveries to customers, including our inventory storeroom and site stations. He has a empathetic and honest approach to leadership, with a can do attitude, and a focus on constantly reviewing processes and finding improvements and bringing people on a lean journey.
With over 25 years of experience in customer service and advanced manufacturing, including FMCG, roadside assistance, and OEM support to the mining industry, Michael strives to exceed our customer's expectations of service. With a focus on safety, quality, time-critical response and value for money, Michael always aims to deliver the best possible outcomes for all stakeholders. Bringing his experience and strong background in lean manufacturing and a passion for continuous improvement and developing people, Micheal has propelled our logistics and inventory processes on site, which are constantly being reviewed and improved.
Michael is also a Team Leader in the SWE training provided by Productivity Improvers, supporting with onboarding lean principles and systems locally, and he has brought this knowledge and experience to CLTP. He holds a Cert III in Competitive Systems and Practices (Lean Manufacturing). Recently he has implemented a new inventory control system to manage site consumables, and is a vital member as we implement a whole of site stock management system.